Shipping & Delivery Policy

Where we ship

We ship to all 50 U.S. states. Orders going to Miami-Dade, Broward and Palm Beach counties are reviewed by our team and, where possible, delivered by our own local delivery team instead of a carrier. Every other order ships by carrier (such as UPS).

Shipping fees

The shipping fee is based on your order subtotal and is shown at checkout before you pay. It is roughly 7% of the order value, with a $15 minimum.

Timing

Orders typically ship or are scheduled for local delivery within about a week. You will receive tracking for carrier shipments. If an item will take longer, we will contact you with an estimated date.

Local delivery in South Florida

When we deliver locally, we contact you to schedule a date, place the furniture in the room you choose, assemble items that require it and remove the packaging. An adult 18 or older must be present. If no one is present at the scheduled time, a redelivery fee may apply.

Carrier shipments

  • Items arrive boxed and may require assembly.
  • Inspect boxes on arrival and note any visible damage with the carrier before signing.
  • You are responsible for confirming the furniture fits through doorways, hallways, stairs and elevators.

Damage

Report any damage or missing parts within 48 hours of delivery with photos. See our Return Policy.

Store pickup

Free pickup is available at our showroom at 8520 SW Bird Rd, Miami, FL 33155. We will contact you when your order is ready. Picked-up items are not assembled.

Call (305) 677-0026, email generalmanager@eurocomfortfurniture.com, or visit our showroom at 8520 SW Bird Rd, Miami, FL 33155.