Manufacturer warranty
New furniture sold by Eurocomfort Furniture is covered by the manufacturer's limited warranty against defects in materials and workmanship under normal residential use. Most furniture carries a one-year limited warranty from the date of delivery. The coverage period and terms for your item are those stated by its manufacturer.
What is usually covered
- Frame and structural defects.
- Defective reclining and swivel mechanisms.
- Defective drawer glides, hardware and other components.
What is not covered
- Normal wear and tear, including fabric pilling, fading and softening of cushions.
- Damage from misuse, accidents, pets, spills or stains.
- Damage from improper cleaning or exposure to sunlight, heat or moisture.
- Commercial or rental use.
- Items sold as-is, floor models or clearance, unless stated otherwise.
- Damage caused by moving the furniture yourself or by third-party movers.
How to make a claim
Contact us with your order number, a description of the problem and clear photos of the issue and any product labels. We will review the claim with the manufacturer and arrange a repair, replacement part or replacement product as the warranty allows. Keep your receipt as proof of purchase.
Call (305) 677-0026, email generalmanager@eurocomfortfurniture.com, or visit our showroom at 8520 SW Bird Rd, Miami, FL 33155.